Why?
It gives me a change to get better. And I feel that someone giving me this feedback really cares about me.
This is why I also love giving a feedback (when asked), rating products and services, reviewing experiences. As a Local Guide I always asked to give a feedback, and it feels very rewarding. I’m ready to spent my time and make an effort for others to benefit. And no surprise my career is very much about the service management as I believe this is a key to success of your business.
I was born and raised in Russia where good service is always much more important that the product you buy or a service you get. Moscow is huge and competitive, so you will come back to the place where you got a better client experience. Even if it cost more.
When I moved to The Netherlands 4 years ago I have quickly realized I know nothing about local places - where to go and what to eat. And this was the time I turned to Google Map reviews and became a Local Guide. Online and offline.
People start asking me for reviews while I enjoyed trying new places and giving a feedback. Win-win.
I believe that a great platform with efforts of enthusiastic and open people can make some simple choices in your life even easier. Leaving space and time to enjoy life and embrace your inner balance.
Cheers! Toma