Hi,
I am frequently writing reviews and adding photos for locations globally. A couple of months ago I visited an Italian Restaurant in Emden (Germany) and made some bad experience with the food quality and Service. As result I wrote in my location review about my experience and voted with just 2 stars. From this moment on a “Google Guide” user named “…” is stalking me and my review activities in Google Maps. In parallel this person is doing exactly the same with other review authors. Several location where I wrote and 5 stars review become reviewed by this user with a 1 star review and some kind of stupid comment including regards to my person and others. Always the same scheme! Partly the comments include personal verbal abuse against me and others.
This can’t be the sense of the Google Guides idea. Please be so kind and review the account and its reviews. This is really unserious!
Some examples where I left a relatively good review and the user “…” a extremely negative review:
Sushi Circle (Frankfurt, Germany)
La Galeria (Limburg, Germany)
RotRind - Das Steinhaus (Weißenstadt, Germany)
Ristorante Pizzeria AVANTI (Elz, Germany) > including a personal verbal abuse (Gerrit ein Kunde von euch ist arsc. - Gerrit your customer is an asshole)
Ferienhaus “Villa Hildalbert” (Norden)
For details see attached screenshots
Please be so kind review the account and its activities/feedbacks on GoogleMaps for locations. Really really unserious!
Looking forward to any help and feedback
Thank you in advance
Best regards
Gerrit
4 Likes
Hello @GerritH , I fully understand your frustration, especially if you are being targeted in such a direct way. However, for privacy reasons, it is not appreciated to name other users in public posts the way you did. The ‘correct’ way to report abuse is to tag a Google moderator (like @GeorgesHR ) so they can reach out to you in a private message to send you detailed instructions.
So my advice for you would be to remove any information in your post that can identify that particular user (including the screenshots) and wait for the private message from the moderator which I now tagged already (if you don’t remove it yourself, the moderators will probably do that anyway).
1 Like
@JanVanHaver Thanks for the information. I updated my post and wait to get contacted 
How can I find the correct moderator I have to tag?
@GerritH tagging any moderator you want is fine. I have been told that those messages are then visible to all moderators. But make sure to tag a Google moderator, not a Connect moderator. All details are here:
List of Google moderators
https://www.localguidesconnect.com/t5/Help-Desk/Meet-the-Google-Moderators/ba-p/928872
Reporting inappropriate content
https://www.localguidesconnect.com/t5/Help-Desk/How-do-I-report-inappropriate-content-on-Connect/ba-p/1014781
@JanVanHaver
Thanks a lot for your quick help
Hey @GerritH ,
I am sorry to hear about your bad experience. If you feel you are not secure enough you can head over to your Google Account Security and check what additional securities you can employ.
Anyway, I will contact you over a PM with more information.