Facing problem in filling application form in connect live 2020

I m unable to fill the application form of connect live 2020. Even my team members tried alot to tackle this problem. When I used to tap on apply in local guide invitation. I is written please sign in on the place of apply. I have tried on both mobile and desktop.

This was issue on desktop

same issue on my mobile happening

Google Moderators @BorrisS @TraciC please help…

@PriyankaS1205 a few questions if I may…

  1. Are you using a normal account or a gsuite account?

  2. Are you logging in with google credentials (e.g. [username](mailto:username) or something else?)

  3. Do you have more than one account on your computer and phone?

The first thing I would try is on your browser log out of everything google (don’t just close, find the logout option and use it) then clear all cookies and cache, then come back to mail.google.com and login using the account you use with Local Guides and only then finally going to the Connect Live website and see if it recognises your credentials.

Paul

@DeniGu @sonnyNg @ErmesT kindly help me … I m unable to fill my application form. I have completed my all requirements for connect live. I m facing this problem alot.

Hi @PriyankaS1205 ,

Thanks for flagging!

We are looking into it.

@PaulPavlinovich according to your points mentioned I have done all these things. Even I have reset my phone last night. I m unable to apply. Please help

@PriyankaS1205

Based on previous experience:

First of all: Logout from every account

Now, when you click on “Apply now” you will be prompted to choose one account. click on your Local Guide Account

Good luck

We have tried out this too, dear @PaulPavlinovich & @ErmesT

& many other possibilities

Once you reach here, when you SIGN IN, the screen comes back to this PAGE, again & again

She is a very dedicated LG, who has shown good zeal & dedication.

Regards

Hello dear @PaulPavlinovich for my academic update:

She has formated her mobile & Logged in…

“…The first thing I would try is on your browser log out of everything google (don’t just close, find the logout option and use it) then clear all cookies and cache, then come back to mail.google.com and login using the account you use with Local Guides and only then finally going to the Connect Live website and see if it recognises your credentials…”

Then should we try any of these ???

I see @Petra_M is checking @TravellerG , @PriyankaS1205

So I will wait for a feedback from the Google Moderator

Hopefully Petra can help you @PriyankaS1205

I know this doesn’t help in your moment of need, but every year I tell people, apply early. Don’t wait the for the last day. The website will have issues as it gets overloaded by people trying to make a last minute dash.

Good luck with it. Now that a Googler is helping we’ll step out apart from offering our thoughts and encouragement for you to keep trying.

Paul

“…Don’t wait the for the last day. The website will have issues as it gets overloaded by people trying to make a last minute dash…” Fully accept your this, dear @PaulPavlinovich

In different Grooming groups, we have tried our best to keep 25th Mar, as the LAST DATE.

We were forced to extend this with different reasons, including Covid.

But heart did not allow to stop supports…

We are also eagerly waiting, dear @ErmesT

@PriyankaS1205 ji is very short time to apply in connect.You should post a 1 minute video and your connect post and link to the save list.These three links are the most important to apply in this. I hope you apply it soon. thanks

Hello dear @Ajaypalsagar

She has done a POWER PACKED VIDEO… What do you say?

Thank you, dear, @PriyankaS1205

Sorry that there is a delay in your submission.

Hello dear @Petra_M

If the problem is not clear, here is a video clip to demonstrate the same, below

Hope this will you to solve the problem faster?

Thanks for your timely help.

hello sir @TravellerG ji

@PriyankaS1205 ji`s video is very nice. But she was that they are having problem is submitting something , than you solve their problem. Thanks

hi @PriyankaS1205 I think it’s maybe server issue and website too heavily busy.

you can open the website for applying.

@Petra_M thank you… But I think now nothing is in my favour now…

Hi @PriyankaS1205 ,

I’d like to let you know, I’m contacting you via private message for further instruction.

@veeryoga there is nothing like this. There is no issue with website. Bcoz I have tried same thing on my account and there , form appears while on @PriyankaS1205 's account it simply showing a option to join local guide program. I think on the platform of connect live 2020 application is unable to access @PriyankaS1205 's local guide account. There is something wrong with her local guide account. Wait Google team is also looking into it. Let’s see if @PriyankaS1205 would be able to complete her application or not.