Errors loading content on Connect Live 2019 application

I checked inspect element on the Connect Live 2019 page and it seems there is some errors loading content.

Specifically it seems it can not load the submission application.

It would be great if someone from Google can check and fix so we can submit our applications.

https://maps.google.com/localguides/event/connectlive

@TraciC

5 Likes

Hi,

I have trouble signing in on the Connect Live 2019 page and submitting my application.

https://maps.google.com/localguides/event/connectlive

When I try to sign in, the page just reloads and nothing happens. Again I see the sign in button. It seams that the page can not load the actual form where i need to fill out and submit my application.

I have tried different browsers, cleared history, cleared cookies…but its the same.

I am successfully logged in here in Local Guides Connect and also on Google Maps.

But when i click on “Please Sign in” button on https://maps.google.com/localguides/event/connectlive nothing happens, the page just reloads.

Can you please help me solve this issue so I can submit my application for Connect Live 2019.

Here is the info from inspect element of the page when I click sign in.

7 Likes

Hi @mitcome

Make sure to be logged on with your Local Guide account when you apply.

Can you share with us the browser you are using, and the device?

2 Likes

Thank you for the reply @ErmesT

Yes, I am logged on with my Local Guides Connect account.

I have tried on Chrome, Safari, Opera and Firefox. Its all the same.

Using a MacBook Pro.

4 Likes

Thank you for the feedback. I y tagging a Google Moderator for checking your profile tomorrow @GeorgesHR

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Great! thank you very much @ErmesT

I will be awaiting for @GeorgesHR to check my profile and hopefully help me to solve my issue.

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Hi @mitcome ,

I am sorry to hear you are experiencing technical difficulties while trying to apply.

I will investigate internally and get back to you with details.

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Hello @mitcome ,

Thank you for reaching out, I would like to let you know that I am merging your comment to your post about the application issue, to keep Connect organize.

Our team are looking into it and we are sorry for the inconvenience.

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Hi @GeorgesHR

Sorry to bother you, but I just wanted to ask if there are any news regarding my problem?

I just hope we will be able to solve it in time so I can submit my application. I am worried not to miss the deadline.

Thank you again

MC

1 Like

Hi @mitcome ,

No worries, as soon as we have more info I will pass it on to you.

3 Likes

Hi @GeorgesHR

Just wanted to check-in and ask you if there are any news regarding my problem?

Getting a bit nervous since the deadline is coming soon.

Thanks again

Mitco

@GeorgesHR

Just wanted to ask you if there are any news regarding my problem?

Deadline is really soon and it seems I will not be able to send my application if we dont solve the problem soon.

Thanks

MC

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Hi @mitcome ,

Please accept my apologies for not replying earlier.

We are still in the process of investigating the root cause of this issue.

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Hi! I have the same problem here :frowning:

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Thank you all for sharing the info that you have the same problem. At least I am not the only one.

Lets just hope @GeorgesHR will manage to help us and we can submit our application before the deadline.

Its really close!

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me too. :frowning:

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Like many other I have the same problem signing in to the Connect Live 2019 website.

@GeorgesHR , if this cannot be solved, could an alternative registration method be made available - e.g. send an answer to all the questions via an email to an email address of the organizers. (I have my answers prepared in a Word document).

Like many here, I would hate to miss the deadline.

Please keep us in the loop!

Cheers

Hermes

1 Like

That is a great suggestion @Hermes_van_Amstel

If the problem can not be solved in time, we can send our application via email, or maybe a google doc’s form.

Even if we are not accepted, it wouldn’t be fair not to participate due to a website error.

/ @GeorgesHR

@ErmesT merge this too

@brittym

the post from @mitcome appears to be older and with a different issue. Can you please separate it from this thread?

1 Like