Hi Team. Could someone please asist me. Iam not sure what could cause an error on a picture. Much appreciate your response. Take care.
@Tinky1 Do read this particular link to see what could be the issue.
Is your file over 3MB in size? If so, do reduce the size before uploading to Connect. You can use https://squoosh.app/
Hi @Tinky1
Your image have an invalid Jpg marker. Where is your image coming from: Your phone, your Camera, or an editing software?
You should save your image on another format, then save to jpeg again, so to reinstate the proper markers
Hi Ermest.
Thank you for your response. All the pictures that i have posted are taken with a cell phone and have been stored on the cell phone. Some pictures are able to download,whilst others are unable to download. I will try your suggestion. Much appreciated.
Take care.
Hi Stephen. Much appreciate your response. I have beem through th
Hi Stephen.
Thank you,
I briefly viewed the links you shared.
I tried the compressing format. The picture is then downloaded as a link instead of a picture, i cant save it in the gallery section in order to up load as originally planned. I will continue playing around, thank you for your assistance.
Iam still new,the solution will avail shortly. Take care.
Thank you again
Thank you @Tinky1
please note that I have merged here also your previous post about the same subject
Noted.
Much appreciated Ermest
Thought id share some feedback. I found it easier to send the pictures to my wife on whatsap, the pictures were then sent back to me via whatsap. The pictures were easier to work with thereafter.
No hassle whats so ever.
That’s interesting @Tinky1
Well done. Probably WhatsApp re-coded the photo, fixing the issue. Thank you for the feedback, I’m taking note of it
Thank you Ermest.
Appreciate your kind words of encouragement

