Error on Submitting a meet-up

Hey @HelloJess , @TraciC , @BruceDM I have been trying to submit a meet-up but it keeps on failing.I am trying to schedule the meet-up on 24-09-17, but it not yet submitted because of some error.I tried changing the dates & time, minimised the resolution of the cover photo to 1030*350, but it didn’t work.I have made a video on what’s happening, please help me out with this. https://photos.app.goo.gl/oRGzHdVscFp5TfH92

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@AdarshUmangRaj ,

I’m also facing the same problem. I hope it may be a temporary issue.

Still waiting for any suitable suggestion.

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Yes @deepakjhic , I tried in on your computer yesterday via teamviewer and there was this same problem.I hope Google Maps team will get back to us as soon as possible.

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Hello @AdarshUmangRaj @deepakjhic ,

Thank you for reporting and for the video. I have tried to replicate your issue of creating a Meet-up and I have not encountered the same issue from your video where the approval is hanging. Would you mind trying again to see if the issue has resolved on your end?

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@BruceDM Yes, the same problem still persists, I tried it on a different browser → “Firefox”, even tried doing it in a Incognito window on both the browser’s, but nothing helped.

I have already tried deleting all of my browser’s cookies & caches, but the submit still hangs.
Tried doing the same on my mobile phone and also on my other laptop, but I am consistently getting the same problem.

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Hello @AdarshUmangRaj ,

Thank you for confirming. I will escalate this issue today. Please allow a few days for the appropriate teams to review.

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@BruceDM wrote:

Hello @AdarshUmangRaj ,

Thank you for confirming. I will escalate this issue today. Please allow a few days for the appropriate teams to review.


Plz solve this as soon as possible. We are thinking to host an accessibility meet-up.

@BruceDM

@BruceDM Yes, I wanted to host a meet-up on 24-09-17, but because of this failure in submission, I have rescheduled the meeting to 01-10-17. If, you could suggest me a way to put it on meetup board for everyone to join so that I could share the link with everyone to join.

Hi @AdarshUmangRaj ,

You could always write a post in the Lets Meet-Up! section but you would still need the forms functionality to collect reservations. Google Moderator @HelloJess wrote a great post on how you can check for interest in your Meet-Up idea.

The team will be working on a fix in the meantime. As an FYI, the more lead time you give to your Meet-Up plans, the better your chances of getting a larger number of people to attend!

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@BruceDM that is a great suggestion to give everyone some time to share about the meetup, but I have partnered with a number of local food restaurants for the meet-up and they have plans to welcome all the local guides with great offers and a special tasting menu.
But, I’ll try to extend the dates, untill further updates from the Google team.

Hello @AdarshUmangRaj ,

This issue was investigated and the Meet-up functionality appears to be working now. I also see that you were able to submit a Meet-up that has been approved for October 1st. I hope that your issue has been resolved and please let me know if you have any other questions!

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@BruceDM Yes the meetup was finally summited for 1st October 2017 and got approved as well, but I found out that the actual issue is with the location; when I tried modifying the location, the meetup got submitted instantly.

After the submission, I did try changing the location of the meet up later on, but there was no option to edit the description or the Location for the meet-up.

Hello @AdarshUmangRaj ,

Glad to hear that it is working now and Meet-ups do have a validation in place where the location entered must be a real establishment. We will be sure to look into this and I will also note your feedback on adjusting your Meet-up location.

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Thank you so much @BruceDM for taking out the time, escalating the issue and looking into it personally.