Email not recieved

Hi, @AriMar and other Googlers,

you have distributed a very wonderful year-end email to all Local Guides these days.

In this email, every Local Guide was individually praised and loved, and all success of the year 2019 was listed.

The last few days i looked forward to get this email too, but until today, i definitely did not recieve it!

That makes me very sad, because all other Local Guides recieved it and shared it on the social networks.

It really hurts me, to see all this wonderful emails of the others and i get none! :cry:

My e-mail settings are all activated all time.

You see it on the screenshot.

Where is the problem?

Or is it only a coincidence?

Warmest greetings from Marburg, Germany,

Jacky

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@JacquelineB I think that @MortenCopenhagen is facing the same issue.

Let’s hope there is a simple explanation like ‘they don’t send all mails on the same day’ and that you then get it in the next few days.

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Yes. I can confirm that I have not received the annual status email. When I seach across all my inboxes and the spamfolder for noreply-local-guides (the sender) I get to see the previous monthly summary mails. So I’m in the system, and I can assure that the annual feedback email never reached me.

Cheers

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Thank you, @JanVanHaver for your early answer and the information!

Yes, i hope i can recieve it in the next few days.

I really don’t think - with the large number of Local Guides - that i’m the only one, who is affected.

Greetings from Marburg in Germany,

Jacky

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@MortenCopenhagen

Yes, i also searched across all my inboxes and my advertising and spam folder and did not find it and that every day for the past few days.

I can safely say:

I don’t have the annual status email.

Greetings from Marburg, Germany,

Jacky

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Hi dear fellow Guides, I didn’t either receive this e-mail.

I don’t understand why.

Thanks!

@JacquelineB

@MortenCopenhagen

@JanVanHaver

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With 120 million local guides worldwide (a number revealed at Connect Live 2019), it takes a bit of planning to send out all those mails. A fellow moderator who was also still waiting for the email confirmed now that he received it a few hours ago @JacquelineB @SebaasC @MortenCopenhagen

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Thanks @JanVanHaver . We will continue having our fingers crossed.

1% out of 120.000.000 is how many? Would you know if they the 120 millions are contributors or actually local guides? And how many local guides are on Connect?

Cheers.

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Thanks dear @JanVanHaver for the response.

Regards!

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Thank you, @JanVanHaver ,

that makes me hope!

Yes, i understand, that it is difficult to handle the emails with so many Local Guides.

Other emails also do not come regulary.

Often the monthly email is not coming regulary or the weekly email the same -

@ChiaraMariaC told me, that she has not recieved any weekly emails since last february.

I don’t mind, if the other emails are not coming regulary, but if this annual email fails to appear - which is the most beautiful of the whole year - that makes me a little sad.

Greetings, Jacky

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Hi @JacquelineB and @JanVanHaver ,

thank you very much for sharing the information, Jan. :smiley:

Thank you very much for tagging me, Jacky. :star_struck: You’re right. I don’t get the weekly e-mails since February as well as the e-mails when I reach a milestone. I received my last milestone e-mail on the 13th of February 2019 when I received 3,5 million photo views. :pensive: In the meanwhile, I received 10,7 million photo views and I didn’t get any e-mail. :pensive:

Caption: A screenshot of my last e-mail when I received 3,5 million photo views. (Google Local Guide: Chiara Maria Cervetta)

Many warm greetings from Hamburg, Germany

Chiara

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Hi @JacquelineB ,

Thanks for reaching out!

We are sorry to hear that, and I’d like to kindly ask you, if you can’t find an email, please check your spam and other email folders as well as any preferred email addresses listed on your Google Account.

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Thank you, @Petra_M for your kind answer!

I’ve checked all my folders of my Gmail app on my smartphone and additionally on the Gmail website on my pc every day, before i was writing my post here on LGC.

I didn’t find the email anywhere.

I always also checked the spam and advertising folder - the email was never anywhere.

I looked in the trash - nowhere!

And i checked all this daily.

I have only my Gmail address.

I wouldn’t have written here if i wasn’t sure i didn’t have it, so as not to waste your time unnecessarily.

But now i can announce something joyful:

This evening, the 17. december 2019 at 21:37 i finally recieved the email!

It is a wonderful email and - Google - i thank you so much!!

:kissing_heart: :kissing_heart: :kissing_heart:

Thank you for sending me this great email!!

Even if it came late, it has come now.

Thanks again!

And i thank you too for the possibility to be a Local Guide!

Warmest greetings from Marburg in Germany,

Jacky

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Eeyyyy!!!

I have just received the email!!!

I’m very happy!!!

@JacquelineB

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@JacquelineB & @JanVanHaver

Mine arrived today as well. Yeaaa! Don’t know how to beat 2019.

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I only find comfort in the fact that you will never catch up with my longest streak @MortenCopenhagen : -)

You still have a few weeks to determine your goals for 2020…

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Wooow!!! From 6 to 10!!!

Your numbers are amazing @MortenCopenhagen

Congrats!

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@JanVanHaver

How long is your streak? Actually the streak is the one I like the most.

Cheers from Lisboa.

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Thanks so much, @SebaasC .

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137, but I’ve already seen a 203…

@MortenCopenhagen

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