Email Connect

@DeniGu

Hallo, irgendwas blockiert die E-Mail die ich üblicherweise von Connect bekomme. Für ihre Hilfe wäre ich sehr dankbar.

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Ciao @Annaelisa anche io non ricevo più le mail per le notifiche da Connect, mi sono accorta stasera.

Ciao @MortenCopenhagen hai letto altre lamentele simili? Grazie

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@Annaelisa and @PattyBlack

Please check your spam folders.

Then check this setting

https://www.localguidesconnect.com/t5/user/myprofilepage/tab/personal-profile:email

Should not be checked.

Cheers

Morten

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@MortenCopenhagen @PattyBlack

Spam Ordner ist leer und auch dort befindet sich bei mir kein Harken. Ich habe keinerlei Änderungen vorgenommen. Nachdem ich das fehlen der Nachrichten seltsam fand habe ich die Einstellung überprüft und zusätzlich Re. Nachrichten ausgewählt.

Diese Re-Anzeigen bekomme ich jetzt, alles andere fehlt.

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Hello @Annaelisa ,

Yes- you are right. There is some irregularity in receiving emails in our inbox from Local Guides Connect since 23-Jan-2024 as faced by me as well.

Whenever someone mentions you in the comments or in the post, most of the times email notifications are not coming and then suddenly it comes for one or two cases.

I do not think that anything wrong with our email settings in connect or going into a SPAM folder as checked and confirmed from my side.

Possibly someone from Google must be looking into this issue and get it resolved.

Thanks!

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Hi @Annaelisa and everyone,

We’re aware of this issue and are currently working on fixing it. We’re sorry for any inconvenience this might be causing!

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@DeniGu

Danke für die Nachricht

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Thanks @DeniGu for acknowledgement.

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Hi @Annaelisa , @Kumaarsantosh and everyone,

We received confirmation that this issue has been resolved. :tada:

If you still experience missing email notifications, please let me know.

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@DeniGu danke für die Mitteilung

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Thanks @DeniGu for taking this up. Your response landed to my email box for this resolution. That confirms.

Thank you!

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Great, thank you @Annaelisa and @Kumaarsantosh for getting back to me.

I’ll mark my previous response as the solution so other community members know that this has been resolved. :blush:

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