Duplicate Photos

Every time I post a review, Google duplicates and posts a random photo. Because the out-of-context photo was never selected for upload, I feel embarrassed that Google automatically duplicates and spams the business’s Google page. I cannot manually delete each photo posted forever and haven’t had luck via phone, forum or other Google resources… Help!

5 Likes

I’m sorry about your issue, @briicarson .

Do you have the issue on mobile or desktop?

Have you already tried to delete the source (the photo) from your device?

Have you already tried the following procedure?

Logout from your account

Clear cookies and cache

Start the App

Login again

This seems to be more an issue related to the device, but as we had a similar case in the past, the more details you can provide, easier will be for Google to troubleshoot the issue

3 Likes

Ermest, hi! I hope your day goes well, appreciate your prompt response and noticed that my permanently deleting the deleted photo - as per your advice - helped. Thank you for your support and time :pray: .
All the best, thriving wishes,

  • Brianna
1 Like

You are welcome, @briicarson , I am happy that your issue has been fixed.

Have a great day ahead

Ermes

Hello @briicarson ,

I am glad to see your question has been resolved.

The How-tos section of Connect is the board where you can share your questions related to the Local Guides program or your Google Maps contributions. To keep Connect more organized, I will move your post there.

1 Like