Documented evidence of suspected large-scale review manipulation — how can I escalate privately to Google?

Hello Local Guides,

Following a troubling stay at a resort belonging to a major hospitality chain, I audited its Google Maps review profile and found clear indicators of systematic review manipulation. The same pattern repeats across all 15 of the chain’s properties. The full analysis is documented in a detailed report — the data speaks for itself.

I’m deliberately not naming the business publicly. I’d like to pass the report to Google through an appropriate private channel.

Can a Product Expert or Google staff member advise how to escalate, or contact me privately?

Thank you.

Hi @RatingsObserver77

Welcome to Connect.

You asked for a product expert. Please note that product experts are to be found in the Google Maps Help Community and not here on Connect. Did you already post your request in the Google Maps Help Community?