Hello Local Guides
Things around us have changed quite a lot post lock down.
Here in Mumbai, restaurants have been working only for takeaway and delivery for quite a long time.
Many local restaurants closed down, many of them changed the dining experience by launching free home delivery, drive through dining/ pick up, discounts and promotions.
As per the new guidelines when restaurants were allowed to open again, I was super excited to go and eat at the places which I had marked in my want to go list on maps.
The dining experience changed a bit post COVID
Many restaurants got creative and adapted to the changing time and need. At the same time it’s easier to find safe places to eat on maps with the highlight that shows the health and safety measures at the restaurant.
More questions are added to yes and no questions related to the masks, sanitizer, social distance and line before entering.
Here are a few things that I found common at many places.
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Details and Temperature check- as soon as we visit any restaurant the first thing they do is temperature check and write name and contact details. This is to track the contact.
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Sanitization - the sanitizer are kept right at the entrance, near the billing area, the staff entrance and the A/c section.
The staff cleans the tables using sanitizer.
- Limited capacity- to ensure the safety and follow the guidelines the restaurant was offering limited dining, which made the wait time a bit more than usual.
Many of them are operating at 50% capacity where they keep alternate tables to maintain distance.
Some restaurants also set up a limited time per table.
- Mask - All restaurants and food corners have made it compulsory to wear a mask while they visit.
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Drive through and pick up, delivery - many restaurants have started drive through, pick up of online orders, they also started delivering to distant places.
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Digitization -
Restaurants made it easy to order and pay online using an online menu and QR code.
Many of them started their own apps to place orders. Which makes it safe and contactless ordering
- Use of disposable plates and glasses-
Many fast food corners have switched to paper plates and glasses to make it single use and safer.
- Encouraging vaccination -
Restaurants started offering discounts to people who are vaccinated for dine in, takeaway as well as delivery.
They made sure the staff was vaccinated.
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Contactless delivery - the food is nicely packed and kept in the bag handed over or kept on the table outside the restaurant to make sure of contactless delivery.
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Unique packaging -
To make the takeaway experience unique, restaurants come up with creative packaging, meal boxes, and cute packaging.
Even with all the changing things they are learning new ways to make customers feel safe and have a great dining experience.
What changes have you noticed in your recent visits?
What changed in the restaurant and food corners around you?