didnt receive my perk till now since november..

Hi

I got an mail saying to get google local guide perk socks by entering redemption code.

I did that long back like in November 2019. still, I didn’t receive my perk and in the FAQ when I enter my redemption code it is saying the code is expired.

can anyone help me with this?

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Hi I got an mail saying to get google local guide perk socks by entering redemption code.

I did that long back like in November 2019. still, I didn’t receive my perk and in the FAQ when I enter my redemption code it is saying the code is expired.

can anyone help me with this?

3 Likes

@krishnateja

Thanks for reaching out on connect.

We are sorry for the inconvenience.

If it has been longer than 6 weeks from when you ordered your perk, please go to the https://redemption.usbrandaddition.com/LocalGuides/#/faq

page on the redemption website, and input your unique code into the “What can I do about a missing or damaged item” and submit. shipping team will look into it and get back to you.

Hi I tried that too it’s saying sorry this offer might have expired.

Hi @krishnateja thank you for reaching out.

We are sorry that you have not received your perk by now, please follow this link and make sure that you scroll down until you find text written What can I do about a missing or damaged item? from there, enter your details as specified on the form, your code, email and post code.

I hope you will enjoy your perk once you receive it. Cheers!

1 Like

Hi @krishnateja ,

Thanks for reaching out to us.

We are sorry to hear that you didn’t receive your special edition perk yet.

We will contact you privately with more information.

Please note that I am going to move your post to the Question about a Local Guides perk email? Read this first thread, in order to keep the community organized.

Hey @krishnateja ,

Please note that I am going to merge your two posts, since they contain the same query.