Did not received special perk

after this i did not received any kind of kit from it. some how it can says that timing is 3-4 weeks but still i dint have any kind of this perks at my home, through lots of contribution on maps we want something in return.

3 Likes

Hello @Jayp2001

You are welcome to local guides connect forum…

Sorry about perks not received hopefully we can help you sort it out in due course. Please be patient and wait for a reply

The thing to do is tag @iyudhi please kindly help us escalate this issue.

Cheers

@SholaIB thanks for tagging me

@Jayp2001 just want to confirm, when you got that email, did you actually claim the perk? You would have filled in your info and submit a form. I see the perk had a deadline of Jan 31st, 2020 so it’s way overdue. If you didn’t do it by then, you will not be able to get it anymore.

If you actually have claimed the perk and submitted the form before the deadline, you can take a look at the following link, and fill in the form at the very bottom under ‘What can I do about a missing or damaged item’ . The Local Guides team will look up the case for you.

https://redemption.usbrandaddition.com/LocalGuides/#/faq

@iyudhi

Thank you for replying promptly.

Hope that helps the situation

Happy guiding

Cheers