I’m posting here out of desperation, because lately I’m having more and more bad experiences with the fact that changes I make correctly in Google Maps are either rejected or revised after a short time.
Sometimes it’s a parking lot that no longer exists, which I delete 5 times, sometimes it’s a street that I have to rename 10 times until it remains with the correct name, and sometimes it’s a highway interchange that obviously lacks an exit and where the Google employee (or the algorithm?) simply doesn’t want to add the exit, although I always describe the changes well (or the correct exit is even visible on the satellite images).
Another case that is currently haunting me is a new furniture store in the city that has replaced an old one. The new one is now about 10 days old, but already has over 800 reviews and countless pictures - all of the predecessor, because it was simply renamed by mistake.
Again, all attempts to fix this obvious mistake fail. I even wrote a text for the Google employee that explains and proves everything and added it as an image - but nothing is changing.
It feels like I’m talking to a wall.
And it feels like it’s getting worse.
Is there any other way or magic spells that help Google Maps to accept correct changes instead of discarding them?
The next level of support is to tag a Google moderator here on Connect. But then you should be super specific and only address one issue and share the needed documentation.
Also, please be aware that attempting the same edit again and again could trigger the AI spam filters and make it more difficult for you to get edits approved over time.
Nevertheless, through multiple discussions on this forum, I understand that the edit approval process is fully automated.
The system automatically evaluates an edit based on multiple undisclosed parameters.
Further, If a user submits repeated edits to the same place in spite of previous rejections, the system may treat that as a spamming attempt by that user. That erodes the chances of success in further edits.
Nevertheless, when any significant case is presented here on Connect along with adequate evidence, I have noted efficient action on that. One notable example I remember is of a mistakenly duplicated pin location of Houston Intercontinental Airport causing enormous hardships to uninformed travellers.
I suggest you provide details of such serious errors so as to initiate some action on that.