Counters for badges don't work

Hi guys,

I noticed that the counters for badges (Novice Reviewer, Trailblazer) don’t work for a long time. It seems they are stuck at some level. E.g. I already made a lot of reviews of 1 place and the number is still zero. I use Samsung, Android. Anyone can help to fix this?

Thanks!

3 Likes

Hi @Faul

Your profile is set to restricted. If you want help to spot what could be the cause, you need to change your privacy setting as explained here temporarily. Please note, that you need to use an app since this can not be don’t from a Desktop.

Cheers
Morten

Hi Morten,

Thanks for your reply! I opened my profile now. Can you please check?

1 Like

@Faul

I will take a look.

It would be beneficial if you would use the tagging tool when replying to someone here on Connect. Type @ followed by the username. Type slowly. Then we get an e-mail notification and you are more likely to get a prompt reply.

Hang on

Morten

1 Like

@MortenCopenhagen Noted! Thanks for the tip :slightly_smiling_face:

1 Like

@Faul

All your reviews have been hidden. This is rare, so figuring out why is proabably easier than if only a few reviews are hidden.

This explains your badge issue. You need to solve the hidden reviews and if successful your badges will be restored.

Google has automatic filters that hide your reviews so only you can see them. This can happen when some of your reviews violate the guidelines, including:
Prohibited and Restricted Content
Format Specific Criteria (See under Text Reviews and Captions)

Read about typical review guideline violations here.

Please use the form called Account investigation for contributions not visible on Google Maps if you believe that some of your contributions have been wrongfully unpublished.

Best of luck
Morten

2 Likes

Thank you @MortenCopenhagen ! I will try to check with the Google team now.

Hi @MortenCopenhagen :slightly_smiling_face:

Hope you are doing great!

I finally managed to get my reviews back. And I even saw that the counters were updated but after a couple of days, they returned to their previous state. :expressionless: I think that this is some kind of technical problem on the side of Google. Do you know what to do and where to write in this case?

And the new and edited reviews are again hidden… :cry:

Thanks!

Hmmmn @Faul

That is not good. Let me tag @MashaPS for you.

Cheers

Morten

Thanks @MortenCopenhagen !

Nice to e-meet you @MashaPS :slightly_smiling_face:

I see the counters work now. But the reviews for the last week are not displayed :disappointed: How can it be fixed?

Thanks!

1 Like

I looked at your reviews, @Faul .

Generally, they look great. But please avoid one word reviews like “OK”.

Please try the form I linked to earlier again.

Cheers

Morten

1 Like

@MortenCopenhagen ok :joy:

I sometimes leave such a review when I’m on the road so that I can complete it at home later :sunglasses:

1 Like

@Faul

Others use ratings for that particular purpose.

Cheers

Morten

1 Like