Contributions Removed - Help!

Hello. I have been writing a lot of reviews in the last 12 months. Then, last night, my contributions are zero. What do I do?

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Looks like we are hit by the bug again.

Anyone getting this blank profile screen ?

In India I’m getting this at almost all profiles.

1000180371.jpg

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@Trail_blazer

This is what I see when opening your profile on Desktop:

Screenshot 2024-10-07 11.24.51.png

Please, try Clear cache & cookies, if you have not already done so. The link has step-by-step instructions for Android, IOS, and Desktop. Just select the relevant tab at the top.

Also, please log out of your Local Guides account and log back in, and update your Google Maps app if necessary.

Best of luck
Morten

I will check on Mobile also. Hang on.

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Yes, something is not right on mobile:

1000029681.png

Let me tag @MoniDi for you.

Cheers

Morten

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Cześć.

Dokładnie ten sam problem, zniknęła ilość udostępnionych rzeczy.

Zamiast tego pisze: Tutaj pojawią się wyświetlenia, opublikuj coś.

W innym oknie pisze: 0 opublikowanych.

Screenshot_20241007_112616_Maps.jpgScreenshot_20241007_112950_Maps.jpg

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IMG_1413.jpeg @Trail_blazer

I have also noticed on my mobile just now. The screenshot is on my mobile device ( iOS iPhone13.). Thanks for the alert.

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Yes, I do, @Trail_blazer even I am facing the same issue on mobile.

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Hi @Trail_blazer ,

Thank you for letting us know. Please be advised that I will escalate the issue to the relevant team and get back to you with updates.

@MortenCopenhagen , thank you for tagging me. :slightly_smiling_face:

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@MoniDi , Thanks for the update.

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Yes, facing the same issue on mobile @Trail_blazer

Thank you @MoniDi for looking into this.

1000026848.png

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I have a bit more information for you, Googler @MoniDi & friend @MortenCopenhagen .

My One Plus 12 (Android 14, Snapdragon Gen 2) was showing correctly - but, as I was typing this, that mobile has also turned blank.

My iQoo 12 (Android 14, Snapdragon Gen 3) was showing blank from Morning… really sad…

Just for your kind update.

:handshake:

@Trail_blazer

@PrasadVR

@AjitThite Ji…

:pray:

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I’ve just noticed same issue in my profile.

Thanks @MoniDi for your quick response. Hope map team solve this issue very soon.

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@MoniDi

You may have noticed that the first photo in @Trail_blazer screenshot is incorrectly duplicated to also show under the next place. This might be relevant to understand the issue.

Cheers
Morten

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Thanks @MortenCopenhagen one is photo while the other one is a video btw both places are next to each other so looks bit overlapped in thumbnail :grimacing:

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Thanks @MoniDi for quick response hope this sort out quickly :+1:t2:

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@Trail_blazer

Hier bei mir das gleiche Bild, bei allen Profilen, die ich mir angesehen habe

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The issue seems sorted out but when refreshed it’s back again to blank screen :fearful: :+1:t2:

@MoniDi @MortenCopenhagen

1000180380.png

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It is still an issue on my end. And I did clear the cache of Maps first.

@Trail_blazer

@MoniDi

Cheers

Morten

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My both mobiles & the tab still shows blank, dear @MortenCopenhagen and @Trail_blazer

Just for your kind information.

:handshake: :gift_heart:

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1000022355.jpg

Caption:- Google Maps profile trouble.

Just in the afternoon I facing this trouble on my Google map profile even same thing in my follow profile. & still continuing…

@MoniDi

@MortenCopenhagen

@Trail_blazer

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