Case where only the Local Guides account is banned and posting is possible.

https://www.google.com.tw/maps/contrib/100148540105708323929
@LeeMengHsi is a Taiwanese and a trusted user of Taiwan Local Guides Group.

@LeeMengHsi was banned from level 8 Local Guides and demoted to unregistered users. He have appealed to Google 4 times so far, but they seem to have ignored, so I’ll vouch for him instead. He has no recollection of willful injustice. He has earned the trust of other Taiwanese users.
He was most likely banned for an error.

@DeniGu @TsekoV please investigate again.

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請多給予該位本地嚮導支持

即使他已被取消資格,但仍持續做出貢獻

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Hi @YasumiKikuchi ,

I’m sorry to hear about this. However, the correct way for Local Guides to appeal their removal is through the Appeal form. This way, the Local Guide’s profile is directly reviewed by the responsible team.

Thank you for your understanding.

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Hello @DeniGu , thank you for your reply.
Sure. He appealed that the Appeal form did not work. However tell him to apply again.

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麻煩幫忙他恢復向導資格

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@YasumiKikuchi

I just wanted to mention that the title of the thread implies that it should be unusual that suspended local guides are able to continue making contributions on Google Maps. This is actually how it always is.

This is explained in detail in my tutorial called How to Get In and Out of Trouble as a Local Guide. It is written specifically to help suspended local guides. You may want to encourage Steven to use my tutorial if he has not already done so. He will need to use an incognito window/tab to view my tutorial.

Feel free to contact me if I can be of help trying to figure out what violations caused his suspension. If you can share the response emails he got after his appeals I might be able to help you interpret them. They are more cryptic than need be.

Best of luck
Morten

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Hello @MortenCopenhagen
Thanks for your suggestions!

Hello @DeniGu @TsekoV @MortenCopenhagen ,

Two days after posting this thread at the same time as @LeeMengHsi appeal, his account was reactivated. thank you!
The Taiwan Group recognizes that the appeal on Connect was effective.

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@DeniGu @TsekoV @MortenCopenhagen @YasumiKikuchi
Thank you for instant help. What a great news for me that being alive in Local Guide again.

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Welcome back on Connect, @LeeMengHsi !

Thank you for sharing the good news with us, @YasumiKikuchi . :slightly_smiling_face:

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Hello @DeniGu ,
It seems that @YasumiKikuchi 's account at the top of this article has been banned.
What is the best way to deal with this? Any advice would be appreciated.
Thank you.

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Hi @potaro67 ,

The best way to appeal account removal is through the Local Guides Appeal form.

We will also look into this. Thank you for letting us know!

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Hello @DeniGu @potaro67

Just reopened Thank you!

I got some important information here. If your account is not permanently frozen (name changed to anonymous on connect), you will simply be a Non-Local Guide and will see a button to “Join a Local Guide”.

I was informed by the team that this was an account investigation and not a ban. In this case, it seems that you can simply rejoin the Local Guide.

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@YasumiKikuchi , @DeniGu

It is difficult for me to understand your situation.
Was it the correct behavior of the LOCAL GUIDES CONNECT system? Or was it a system malfunction?
Also, if it wasn’t a glitch, where is the description for that feature?

Hi @potaro67

Thank you for your reply.

Our Connect account is linked to Local Guides account, If the map account is normalized, the Connect account will be restored automatically.

The team did not tell me what caused the account suspension (not Ban) for this temporary deliberation, but it was considered a normal account immediately after deliberation. But it seems I was in a situation where I had to manually re-register from a non-Local Guide.

It was effective to explain “5W1H” as much as possible. When, where, who, what, why and how.

  1. It was suddenly banned after December 13th.
    2, The photo I posted in the Business Challenge was not reflected, so I uploaded the photo again.
    3, I frequently edited review.
  2. Some of the photos in the Japanese Manga Museum contained depictions that were deemed inappropriate.

When I informed them of the situation, I received an immediate reply from Team.

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@YasumiKikuchi If I ever find myself in such a situation, I will consult you.

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Hi @YasumiKikuchi and @potaro67 ,

When a Local Guide is removed from the program - temporarily or permanently - they lose access to Connect. They can appeal the removal using the appeal form. If the appeal is successful, the Local Guide needs to sign up for the program again to continue to gain points and level up, and to access Connect.

I hope this is helpful!

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