Can't seem to edit a road segment enough to make it work correctly when getting directions.

[ChristopherMuro]

I have been trying to update a road segment (round about) for more than a year now, with edits either being approved or denied, but the routing, directions not changing correctly. I just got back another edit successful, but it has not resolved the directions problem completely. I submitted this edit on June 24th, just got the notice back today, July 26th.

The issue is that the road segments are not completed correctly and this caused bad directions either going/coming or both ways or just one way now.

Now at least ONE direction is fixed with this last edit.

To recreate the problem, please use these two addresses:

Calle Jorge Guillén, 26, 21400 Ayamonte, Huelva, Spain

Lidl, Av. de la Constitución, s/n, 21400 Ayamonte, Huelva, Spain

and then toggle the to and from direction to see the issue with incorrect routing.

Notice that going from the apartment complex to Lidl supermarket is very long and complicated, on dirt roads even!

This is incorrect and not advisable, it’s a camino, see where this is incorrect from the street view?

https://www.google.com/maps/@37.2717181,-7.4147294,3a,75y,352.5h,89.07t/data=!3m6!1e1!3m4!1sxRm5mLUK3t2GGzGgosPzBw!2e0!7i13312!8i6656?hl=en-US

Even google wouldn’t go this way! I’ve driven it, and it’s not a pleasant experience.

Now, notice that when you do the return trip, it is NOW correctly routed with the last road edit, at least in one direction.

I think the map editing tools need to be adjusted that allow for finer tuning, control over how directions are routed and roads are prioritized. I have tried in app and on desktop editor. My experience trying to help maps resolve this over the course of a year haven’t been great. I’ve since moved from Spain and have given up on this edit, as I am now convinced it will require google’s help to resolve. This should have been a 5 minute adjustment to the maps, completed years ago, not requiring another 10+ minutes to detail the issue in a post.

There are many people who live in the communities on the other side of this round about, as well as it being a popular summer destination. I can’t imagine how many people have taken this incorrect road while trusting google maps to get them to the correct location in the most efficient manner.

Taking this camino/dirt road for 30+ minutes out of the way, is a problem to say the least.

Anyone able to help? Much appreciated. TIA

[WilfriedB]

I cannot provide any help, but only confirm I had the same experience. It also took me more than a year to prevent Google from suggesting a small road which is only usable for agriculture vehicles. It seems, my most recent report did help and that road is no longer included in the routing directions.

[JanVanHaver]

As local guides we often need a lot of patience, no discussion there @ChristopherMuro .

As for the issue you report on such great detail: have you considered posting it on the Maps Help Forum? That should be the best way to get it to the relevant teams quickly.

[ChristopherMuro]

@JanVanHaver as a moderator can you move this thread to the appropriate maps help forum. I was submitting maps feedback in the beta app as well as these roads edits, but haven’t submitted much about it for a while, as noted last submission for a road edit was in June, that was responded to a month later.

I love participating, just wish my/our efforts are more immediate and effective sometimes. I can understand there are processes to follow and checks and balances, and user trust and bias to consider when accepting edits, to keep the data reliable. I agree, patience and persistence are required.

On a personal note, I really like your profile bio and mission statement.

[MortenCopenhagen]

Hi @ChristopherMuro ,

Jan is a moderator on Connect and not in the Maps Support Community. So you will need to make a post there yourself. But you can reuse the very detailed description of the issue you already made here.

Cheers

Morten

[ChristopherMuro]

I thought these forums were somehow connected, thank you for calling my attention to this.

I have recreated the post/issue there as well.

Great signature badge, is that auto-generated and dynamic? Very impressive stats!

[MortenCopenhagen]

Hey @ChristopherMuro

It would be really helpful if you would use the tagging tool when replying to someone here on Connect. Type @ followed by the username. Type slowly. Then we get an e-mail notification and you are more likely to get a prompt reply.

Check this link by my friend Nicolas De Smyter:
Adding a Local Guides Banner to your Local Guides Connect signature

Thanks and Cheers

Morten

[ChristopherMuro]

Just to close the loop, adding the link to the help forum entry that was created.

https://support.google.com/maps/thread/119085346/can-t-seem-to-edit-a-road-segment-enough-to-make-it-work-correctly-when-getting-directions?msgid=119085793