Can't find the Approved Location - instead it takes to a service inside the place

Google Maps tips & tricks
1

I added “Darul Ummah Centre” and got the Approved email. (When I try searching or click on the link - it takes me to the “Darul Ummah Jame Masjid”

Darul Ummah Centre is the Community Centre which hosts Darul Ummah Jame Masjid and Jamiatul Ummah School, Darul Ummah Saturday School and other services.

The map may have understood Darul Ummah Centre as same as Darul Ummah Jame Masjid but that’s not correct. Darul Ummah Jame Masjid is one of the services at this centre.

How can I resolve this? Thanks in advance!

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Hi @WonderingLondoner

The link is to the existing place and not to a copy of your email. Please share the text + the link to the new place in the email.

Also, please let us know how recently you made the addition.

Cheers

Morten

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Hi @MortenCopenhagen , thanks. Yes that’s the link of the existing address and it was the email. Here is the email text: thanks.

Your edit has been accepted

Your edit to Darul Ummah Centre has been accepted. Note that some changes might take up to 24 hours before appearing on Google.

Thank you for improving Google Maps! Your insights make it a better, more useful map for everyone.

Do you manage Darul Ummah Centre?

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WonderingLondoner_0-1603971192254.png
WonderingLondoner_0-1603971192254.png450×225 17.4 KB

Darul Ummah Centre

Name:

Darul Ummah Centre

Address:

56 Bigland St, Shadwell, London E1 2ND, UK

Category:

Community centre

Website:

http://www.darulummah.org.uk/
Edited on 27 Oct 2020 · Published
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@WonderingLondoner

Thanks.

What is the subject of the email?

Maybe you need to wait a bit longer or maybe the system or another LG merged the POIs.

Did you add any photos while making the addition? If so, what Poi does it belong to now?

Morten

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@MortenCopenhagen

Thanks. Subject Line:

Published: Your addition of Darul Ummah Centre

The images - I can’t find it in the Photos Uploaded and also it is not under the Darul Ummah Jame Masjid as well. :thinking:

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@WonderingLondoner

This is strange. I’m tagging @DeniGu to kindly check if I have overlooked something.

Cheers

Morten

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@MortenCopenhagen

Thank you indeed!

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Hi @WonderingLondoner ,

Thanks for reaching out! I have a couple of questions: When did you receive the email? Did you suggest an edit to the existing location, or you added a new place altogether?

Thank you!

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@DeniGu

27 October (2 days ago) is mentioned in the email.

See the subject line he shared. It is an addition. The wording is just a bit confusing (has always been) in the text body.

It could be a simple delay, but not super likely.

Morten

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@MortenCopenhagen Thanks.

Hi @DeniGu ,

I added a new location all together. Here is the email details and timestamp in the image. Thanks.

[SCREENSHOT REDACTED]

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Hi @MortenCopenhagen ,

Thanks for pointing out the details from the email. However, the date October 27 only tells us when the place was added by the Local Guide but not when it was published on the map. If @WonderingLondoner received the email about the published place today, it may still take some time for the place to actually appear on Maps (just like it says in the email).

My advice would be to give it some technical time for the changes to be reflected. If the place doesn’t appear in the next few days, please let us know here, @WonderingLondoner .

Thank you both!

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Hi @WonderingLondoner ,

Thanks so much for sharing a screenshot of your email! I saw that you received it on October 27, but I had to remove the image as it contained your personal email address. We value everyone’s privacy here and we don’t encourage Local Guides to share theirs or someone else’s private information publicly.

As I said, please allow a few more days for the place to appear on Maps. If it still hasn’t appeared by the beginning of next week, please tag me in this topic again. Thanks a lot!

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@DeniGu Thanks. Thanks for redacting the image - didn’t realise - my email was there :disappointed:

Thanks. I will update you in few days time.

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@DeniGu The location still not appearing or showing in the Google Maps. It is been over weeks.

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Hi @WonderingLondoner ,

Thanks so much for getting back to me! I will escalate this to our responsible team to take a look.

1 Like