Best practice when restaurant changes ownership?

Google Maps tips & tricks
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Hello,

I recently updated the name of a restaurant in Paris close to where I live, I later found out there has been a change of ownership, not just the name. However, that business has kept all the reviews of the former owners. Even though this is still a Chinese restaurant, the menu is completely different. What is the best way to proceed? Mark the business as closed and open a new one? I have already put the request to mark it as closed, but I’m not sure that was the best course of action, hoping you can guide me here

Here is the listing of the restaurant: https://goo.gl/maps/qS2rVbDzBh1LANEK8

Looking forward to your help here. Thanks!

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@AdriFoodie

Thank you for asking here it may take some time to approve your edit so please wait and watch

Thanking you Tejal

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That’s a good question @AdriFoodie

I would suggest that in this instance, a name change would suffice. If the Google business listing carried over to the new owner, it’s most likely that it was included in the cost of the sale.

A name change would update the listing without any potential disruption to the business’s operation.

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Hey there, Adri

In case of ownership AND a name change, new business listing should be created, since all existing reviews are completely irrelevant now.

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@AdriFoodie

The correct procedure is the one mentioned by @EugeneKostylev : The old business must be closed (with the original name) and a new one must be created, with the new name.

Replacing the name it is not the correct thing to do, unfortunately there isn’t a way to revert your change other than editing it back. You should edit the name first, then close the business and open the new one

Sometimes, when the business we change the name, Google Maps ask to us if it is a name change or a new business, but it is better to make two separate edits

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Hi @AdriFoodie ,

Thanks for reaching out. I would suggest you take a look at the suggestions your fellow Local Guides shared with you in the comments above.

Connect is a place to get to know other Local Guides, plan activities, share your stories, give feedback, and more. To get familiar with the topics on the forum and find various ways to engage with the community, you can check out: Your guide to Connect.

Please note that I moved your post to the How-tos board. Here, you can swap advice with other Local Guides and share how to create helpful contributions on Google Maps and Connect.

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