Good Morning, my apologies if this isn’t in the right section.
My husband received a badge from yourselves due to the number of people looking at/using his images that he previously uploaded. It was in a yellow stick person format with some other colours.
It has fallen off of the front of his coat and he is beside himself. He has a brain injury, with dyspraxia and learning difficulties, and I was looking to see if I could arrange a replacement as he is genuinely heartbroken and was so proud of his badge.
Não sei se existe algo nesse sentindo, mas aguarde a possível intervenção de outros usuários que podem ter melhores informações sobre seu caso específico.
O lugar para postar é aqui mesmo. Fique sempre a vontade quando tiver dúvidas, ideias ou problemas com o Local Guides.
So sorry for the loss of your Google pin badge and for the situation of your husband. Indeed we feel for you and hope for the best.
I’m also sorry to say that as far as I know,there usually is no replacement for the loss or damage of this reward item. All you can do is hope that he will be lucky to get another one as some others have. Stay tuned and keep the E-mails settings set to receive future reward E-mails.