Badge Erasure?

Hello!

I had completed enough earlier this week to complete my Novice Reviewer badge and unlock Expert to begin working toward that.

Instead, it now just shows “unlock Reviewer”.

Any idea on how to get it back to where it was? :sob:

3 Likes

Hello @Belevume

A good welcome to connect forum. We hope you will always feel welcome here to interact,learn and share your knowledge about Google maps.

Back to your question from a quick investigation of your profile, 2 of your reviews are marked private/hidden/shadow banned by Google AI.

Your total Reviews=41

Hidden Reviews. =2

Therefore you have 39 reviews public

This happens when tye AI detect that the reviews or contributions violates the guidelines and stipulated regulations.

Mind you it could also be harsh and mark some legitimate contributions hidden. One solution is to detect the hidden reviews and edit them. You could also appel by filling **A form as well. If you are sure all your reviews hasn’t violated the rules. Check out :point_right:t3: this post here**for more information on how to detect,solution etc. Hope this helps you.

Happy guiding

Cheers.

2 Likes

Hi @Belevume

I checked your contributions and they look great. 39 of your 41 reviews are currently public. That is good.

So I can not explain why your reviewer badge is not okay.

But I noticed that there is only one metric mentioned on your screenshot. On mine there is 3. Here is mine:

So I’m tagging @MoniDi for you. Hopefully she can find the help your need.

Cheers

Morten

2 Likes

Hello @Belevume ,

Welcome to Connect and thank you for reaching out!

Could you please let us know what is the operating system on your device (Android or iOS) and which version is your Google Maps app? This information is needed for us to assist you further. Thank you!

@MortenCopenhagen , thank you for tagging me!

4 Likes

Thank you!

I’m on Android version 14, and my maps version is 11.131.0102.

Another commented that I have 2 hidden reviews, and I’m not sure why but I was going to see if I could figure that out?

I appreciate any further help you may have!

1 Like

@Belevume

You forgot to tag @MoniDi

It would be very helpful if you would always use the tagging tool when replying to someone here on Connect. Type @ followed by the username. Type slowly. Then we get an e-mail notification and you are more likely to get a prompt reply. Just hitting Reply does not ensure we get notified by email.

Cheers

Morten

Hello @Belevume ,

Thank you for providing us that information. I will escalate the issue further and get back to you with results.

When it comes to the hidden reviews, they may not follow the Local Guides program rules. You can fill in the Google Form which @SholaIB provided as well and our teams will review your missing contributions. If they are compliant with the program rules, they will reinstate them.