Ask and answer questions on Google Maps

UPDATE: This feature is now available to all Local Guides on both Google Maps for Android and Google Search on any mobile device.

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There’s a new way to learn and share knowledge on Google Maps for Android, and we’re inviting Local Guides (Levels 2 and up) to try it now.

Want to know a restaurant’s most popular dessert? Or if a museum offers free tours? Or the best place to park near a popular beach? Now you can ask questions about places directly on Google Maps.

When you ask a question, we’ll send it to business owners and other people who know about the place. When you get an answer, we’ll notify you through Google Maps. You can also help answer questions from others.

See a great question? You can upvote it. Upvoting makes popular questions more visible, so they’ll be more likely to get answered. You can also upvote helpful answers, so others can find them easily.

To try it right now, search for a place on Google Maps for Android and look for “Questions & answers.” Or, check it out on these top sites around the world:

Abbey Road Studios, London

Humayun’s Tomb, New Delhi

Kuromon Ichiba Market, Osaka

Opera Bar, Sydney

Frontiers of Flight Museum, Dallas

We’d love to hear what you think of this new way to talk to others on Google Maps. Let us know.

FAQs

If I ask a question, who will answer it?

Other people on Google Maps can answer your questions, and so can business owners. To help you get an answer quickly, we’ll notify people we think can help answer your question.

Why can’t I use this feature on my desktop computer or iOS device?

Right now, questions and answers are only on Google Maps for Android. We will be rolling the feature out on mobile Google Search soon, so watch for more.

Do I get points?

You get 3 points for every answer you provide on this new feature.

422 Likes

Great news @lisawang !

Appart from getting interesting insights from local experts, I find it’s a nice way to get in touch with local people when visiting a new destination :slight_smile:

Приветствую lisawang!Спасибо за сообщение.

Хорошо бы чтобы изменения анонсировали хотя бы за день -два до введения изменений для ведуих участников форума.

А то приходится гадать что это выбрали аккаунт для эксперимента или смена функционала.

А сама функция очень хороша .Будем старатьс пользоваться.

С уважением Виктор.

This is really very nice new feature , thanks for sharing @lisawang :blush::blush::blush:

@lisawang ! I noticed this feature and gave it a try! The restaurant was new though, so I didn’t have many responses yet. Will try with other locations!

Thank you @lisawang from Ronda Spain :wink::+1::clap::clap::clap::es:

Felicidades @lisawang por la mejora de preguntas de establecimientos.

Hi @lisawang I’ve tried the feature as it was released and i tried submit a question to a business I manage through GMB, but I didn’t received any notification on this, nor on the GMB console.

Could you please, explain better how the workflow should work?

Thanks!

Hey @LucioV ,

You’ll get a notification for any question asked about your business by a user other than yourself or another owner of your business. We figured you would already know about questions you were posting so wouldn’t need a notification :slight_smile:

Let me know if you have other questions!

Ok @lisawang thanks! Got it! I will make a test with some other user! :slight_smile: Thanks for clarification!

Es realmente genial la opción que agregaron :clap: @lisawang , Google Maps se vuelve interactivo espero que pronto este también en iOS, gracias.

Great new feature @lisawang . Can’t wait for iOS users like me to get access to this new cool feature.

Cheers,

Karen

1 Like

Which Google employee writes the Guidelines for Communications policies on Google Local Guides???

It is not unreasonable to share at least our Google+ Business Page information or Personal Google + Page information since Google Local Guides does in fact have its own Google + Business page AND allows Google + Users to follow each other on the Google Local Guides Google + Business Page, And share commentary on the Google Local Guides Google + Business Page.

Therefor, the current Guidelines are not all inclusive and are counterproductive and need to be updated immediately.

Kindly

Steven Matthew Lucas

G Suite Super Admin, Google Local Guides Contributor, Social Media Dev

It’s a very good feature @lisawang

To direct interact with business owners and local guides who knows the place better and it’s a benefit for buisness owners to improve their services. Hopefully peoples not misuse this feature.

This is a great new feature. I cannot wait to try it out. @lisawang

@LucioV , do you notice about the announcement feature of GMB? It is really neat and useful.

When I have notice this new feature via Maps Beta, I posted an question, then one of the POI becames offline - Maps cannot load the data.

When Maps got updated yesterday, the POI loading is normal.

Thank you very much for bringing this feature to us. Someone ask to have Chatting in Maps, and the dream has came true.

Wow nice feature @lisawang . Will test the feature.

This is a interesting idea. Hope to hear it soon.

This is super cool! borrows a friend’s Android phone to check it out

Very useful feature @lisawang , thanks for sharing.