Hello people!
Since may, my scores and reviews have been rejected for no reason for the majority of time.
When that occured, i would make an appeal and the problem would be solved with the reviews being accepted; algorithm problem.
But now, every one of my reviews are rejected but also my appeals are being canceled(not rejected)!
Anyone here has the problem and knows how to fix this?
Greetings
Hi @BD88
First, the correct board for your post is “How-tos” so it is good to edit your post and change its main tag.
Then, yes. This also happens to me and as I see on Connect, many other users are also facing the same problem. There is no certainty about when Google will check the Appleal forms but since these days we see lots of users’ reviews are going to be hidden, then there are lots of appeal requests, too. So, it may take longer than we expect.
First of all ,thank you for your answer.
Secondly, the real fact is that my appeals are being canceled without seen by the google team, not in some waiting list to be reviewed.
Seeing my problem the best i could do is to fill a form?
Greetings
Hi @BD88
One tip: if your review contribution list is the new version with information about which reviews are hidden, using the individual appeals option is more likely to be acted upon than using the form. I know this only from people reporting here on Connect.
Cheers
Morten
Thank you for your answer Morten!
There’s 3 types of responses appeals by google
-accepted
-refused
-canceled
The problem is that when i use the appeal option it is immediatly canceled(not refused by google),and the review isn’t even checked.
I don’t see any other option than the form…
Greetings