So I have read past posts over a year old on this issue and seems nothing has changed for me anyways. I cannot upload my photos or videos with getting “An error occurred” all the time. I have tried posting all photos, just one photo, a video, a few videos, nothing works. I have tried different computer (PC, MAC and my iPhone) and the error is always coming up. It seems like a few photos go through to get posted, but if I try to add more it has an error. Any idea what is going on still after two years?
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I don’t see you have posted about this issue before. Please share a link if you have.
An error occurred is often related to connectivity issues. Have you tried over Wi-Fi?
Please, try Clear cache & cookies, if you have not already done so. The link has step-by-step instructions for Android, IOS, and Desktop. Just select the relevant tab at the top.
Also, please log out of your Local Guides account and log back in, and update your Google Maps app if necessary.
As the issue follows you across platforms it is likely an issue on your account.
I can take a look at your photos if you make your account unrestricted or would not mind if I follow you.
Cheers
Morten
How big are the files and what file format are you using @YXE_Local_Guide ?