All my points for review disappeared!!!

Hi, do you have the same problem. Today all my points for reviews are disappeared. The reviews are still there but the points no. I was even downgraded. What happened? Can someone tell me?

Tibor

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Hi @MTiborKovacs ,

As I can see you have 66,455 points in total. Do you mean points for a specific review have disappeared?

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I

You see all of them except the last couple.

HI @MTiborKovacs

I think I had this same problem at one time. Is it the same when you view your profile in incognito window? Have you tried clearing cache?

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@MTiborKovacs please tag me with the @ sign every time you want someone to see you respond, as I did with your name.

Your reviews look like the screenshot that you pasted. Can you please force a log-out on your devices by clicking on the Log Out button in the UI, clear browser cookies/cache, and Log back in.

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It is not working! There must be an other problem! In all my 3 devices is the same problem at the same time. So it must be a central problem.

Tibor

I have tried but not working. Photos are ok just reviews. I am worried.

@VasT

I had over 66.000 points and over 700000 views on my reviews and not its 0 and stays there. What can I do? This is my last letter from Google. I am wasted!

Tibor

Thank you @MTiborKovacs

There is something strange @VasT

in fact I can see a long series of reviews in the profile (I am not sharing them for privacy), even if opening the profile you see: 1 review

BTW, clicking on the profile, the number is 7

and opening a review, you see 1038

tb3.JPG

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@MTiborKovacs , I raised your issue to the appropriate team. Can you please confirm that you open your contributions in incognito mode and you weren’t able to see them? Thank you in advance.

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@VasT

Yes I confirm. It is the same.

T

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@VasT

Hi Everyone, thanks for the help! Everything is fine. I got back my points!

thanks again.

t

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@MTiborKovacs , happy to help we are here to facilitate you as much as possible.

@ErmesT and @AdamGT thank you for your help.

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@VasT

it is starting again!! Now 10000 points disappeared! Please hepl!

t

De repente me han desaparecido todas las reseñas en la zona de puntos. Pero entro en mis reseñas y aparecen todas. Me han quitado todos los puntos obtenidos por las reseñas. ¿Cómo puedo ver que ha pasado?

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Hi @AtacamaSol

Other people already had the same issue, and for everyone it seems to be fixed after a few hours.

I am merging your post in that thread, to see how the situation has been fixed by others

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Thanks it’s solved really.

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Am having same issue last 3 days i hope it will solve automatically but its till not sloved am worried what to do

same issue plz help