Help Desk is More and Most Powerful On Connect. It’s not about help but it’s also focused on learnings.
So, I thought to publish post that cover all the helpful posts from the desk.
The purpose Making this post is only help local guides and makes accessible help desk.
Note: I set the posts are based on Latest to oldest.
Latest-Upper posts.
Let’s Check,
Advantages, Clarifications, Drawbacks of my this post.
Advantages
It’s saves lots of time.
Because When we will visit help desk,
Post opening time+Scrolling down to bottom time.
Both are Taking A good amount of time.
So, threw this post,
just click your wanted and related queries links and posts, it’s open!!
Help desk post having learnings, solutions, answer of questions & queries,
So it’s beneficial to collect all the post under one roof.
It’s specially helps newbies and current local guides, who want to learn something new and solving their queries.
Helpdesk posts gives tips, tricks, and the way of utilisation of our knowledge in proper ways.
It’s the base of the connect.
Without this, it’s unable to learn all the things.
So, it’s suitable we need to cover all the posts.
All Help Desk Posts:
Tips for a great profile on Google Maps
How do I choose additional topics and tags for my posts on Connect?
Tips to get your virtual meet-up featured on Connect
How to learn more about Connect
How to make the most of creating and finding relevant posts on Connect
Tips for hosting virtual meet-ups
How to choose a topic for your Connect post
Who are the moderators on Connect?
Connect Live 2020 application guidelines
Application advice from Connect Live alumni
Your guide to creating lists on Google Maps
The best lists created by Connect Live attendees
How to write a great application post for Connect Live 2020
Video tips for your Connect Live 2020 application
Tips for organising a map editing meet-up
How do I follow other Local Guides on Connect?
What photos should I share on Google Maps?
How do I delete my answers to questions on Google Maps?
How and when to report reviews on Google Maps
How do I report a problem on Google Maps?
How do I mark comments as solutions?
How to be a Street View trusted photographer while also being a Local Guide
How to organize a successful meet-up
Why was I removed from the Local Guides program?
How do I write a great meet-up recap?
How do I report inappropriate content on Connect?
Question about a Local Guides perk email? Read this first
14 helpful tips for using Connect
How do I follow the original content guidelines on Connect?
How do I find posts in my preferred language?
How do I use the Connect Photo Library?
Why is my edit status “Pending” or “Not Applied”?
How do I write a post on Connect?
What are the accessibility features on Connect?
Uploading a photo on Connect? Read these guidelines first
How do I use the Idea Exchange and what happens to my ideas?
Why was my Connect post marked as spam?
Guidelines for hosting a sponsored meet-up
How to identify and report fraud on Google Maps
Clarifications
I believe in that we need to give priorities of other local guides helpful posts,
Because it’s also helps.
Hence, Googlers posts are very limited,
But Local guides posts are unlimited.
Few local guides posts having more information, solution, better understanding.
So, it’s Suitable to add their posts also.
Here, I don’t compare googlers to local guides.
Local guides are cover different topics and different queries in their posts.
Universal Prototype
So, I think we need to,
Universal Prototype that contains,
Googlers posts.
Google moderator posts.
Connect moderator posts.
Local guides posts.
Announcements posts.
I found that some of the announcement posts are looks like more helpful. And it’s needed to publish in help desk or Needed to moves in help desk.
Above all are local guides, but I distribute them based on the position.
How we can Achieve this?
Google moderators,do the review of all important posts,
that beneficial to local guides community,
Here is the Steps and filters to Select other local guides posts in Universal Prototype.
The main things are that,
It’s based on subtopics.
Like,
Meet ups,
Signature,
Macros and many more.
Add all important posts, links, ideas(if needed) under this subtopics and of course it’s relates to subtopics.
- Review of the post.
- Clarifications and modifications in the post.
- Checkout the true and proper information.
- Impact on the local guides.
- Quality of the content.
- Post having Ability to solving queries &questions.
- Successful Addition.
After this,The benefits are,
It’s saves Google moderators, connect moderators time, for giving solution.
Because it’s almost cover.
Hence, It’s also true it’s decrease the amount of questions &queries also.
In some cases, that needed solution of the local guide’s question.
Difficulties.
It’s needed Extremely reading, Investigation for checking true & valid information.
After that it’s also takes time to deviding in subtopics.
But, I believe in that it’s really helpful.
Drawbacks of my this post.
I don’t write the date of the help desk post.
After sometimes many new posts should be publish,
So maybe this depends on my activeness on connect.
If I can’t do the balance, after time of period my this post will be outdated.
Maybe, if the any idea or Universal prototype should be implemented,
My this post becomes useless.
So, it’s temporary post.
Which help desk post you like the most?
What’s your opinion about the help desk?
Don’t forget to write in comments.
Thanks.