Hey there,
nice to meet you all!
Has anyone of you experienced that the achievements are not working properly?
Some of the sub-requierements are not counting correctly and thats why all of sudden I’m not having the achievement anymore.
I’ve wrote the Maps support but did not get any answer :/.
Has anyone an advice for me?
Kind regards
Hello @TrendyAndy1337
Welcome to local guides connect forum. Please what exactly are you talking about when you say achievements and sub-requirements?
If we understand then we can try to help if possible. Kindly make yourself clear and we’ll try to answer accordingly.
Cheers
Hey Shola_,
I’m talking about the little badges in that pictures. I used to have all except of the Regisseur but now I’m Missing a few of them because some of the requierements do not work anymore.
Thank you for replying promptly,but please when replying kindly use the tagging tool “@” followed by the username like I did to yours above.
Now your profile is restricted so we really can’t look into it. If you could kindly take off the restriction we would be able to check your profile.
Most probably some of your contributions are gone private. Meaning some of them have gone against the rules and guidelines of the local guides program. The AI then makes them hidden from the public views.
It can be rectified anyways.
Cheers
Hey @SholaIB ,
thanks a lot for your reply.
I’ve disabled the private profile.
Thanks a lot for the help!
I’m out of office for a few hours so maybe I’m able to answer tomorrow again.
Have a good one.
You got it right this time,well-done and thank you.
I had a look on your profile in an Incognito mode and all the reviews have practically disappeared.
The photos I saw 4,905 which means you have 815 hidden photos. All these gives explanation for the situation of your badges.
Google have developed AI that automatically filters the reviews to make them private or hidden from public view when they go against the review guidelines as shown here.
On a Desktop use this link to Count your hidden contributions. On mobile device use this link. That’s how I figured out your hidden photos…
Now I feel some of your photos might need cleaning up. Some of them are dark and duplicates etc which is against the rules of contribution as a local guide. Here is a post of interest What-photos-should-I-share-on-Google-Maps?
Tips-for-taking-storefront-photos-on-Google-Maps
Kindly fill this form called Account investigation for contributions not visible on Google Maps.
Please bear in mind that you will have to patiently wait for weeks for the investigations to be carried out. Another thing is that only reviews and photos that are found up to the standard will.be restored.
Lastly you will not be notified of the results you just need to keep checking your profile to see any changes.
Happy guiding
Cheers
Thanks a lot for the detailed reply.
I will follow the steps and check everything by the manual.
Again: thank you very much!
Have a good one!
You are welcome @TrendyAndy1337
Feel free to reachout again after trying the suggestions.
Happy guiding
Cheers
One last hello @SholaIB .
I can’t see any review in the incognito mode so it seems like they are all hidden. I will try to contact the maps team.
Thanks a lot!
Yes @TrendyAndy1337
That we are sure of. That’s good hope for a favourable result.
Happy guiding
Cheers
