account suspended

My husband’s account has been suspended for no reason since yesterday and he is too much stressed.

Please reactivate as he is an active user and contributor. His id is [REDACTED]

5 Likes

Sorry to hear that you have been suspended. First, if you’ve joined Local Guides again with a second account to post this, then this violates the Terms & Conditions of the program. Please exit the program on this account.

Now,

Review this post, it describes why you may have been suspended. If you feel you should not be suspended, then please follow the directions and reach out to the team as recommended in the post.

1 Like

@Mrs_Mansoor as @SaifIS as suggested, please follow the instructions as per the link given. No action will be taken here unfortunately, as one needs to follows the process given. Sharing the same link again

https://www.localguidesconnect.com/t5/Help-Desk/Why-was-I-removed-from-the-Local-Guides-program/m-p/568236

2 Likes

@SaifIS

I have joined just today especially to support my husband

My husband is literally an addict of Google Maps

2 Likes

@Mrs_Mansoor Okay, then tell him to follow the instruction given that post.

Hello @Mrs_Mansoor ,

Thank you for reaching out. Please note that I have removed the personal information from your post. We do not encourage Local Guides to share private information publicly on Connect in order to protect yours and other users’ privacy and safety. Please take a moment to review our Local Guides program rules.

As fellow Local Guides @SaifIS and @StephenAbraham kindly advised you, you can take a look at Why was I removed from the Local Guides program?. In this article it’s written that the correct way to report a suspended account is by mentioning @localguides on Twitter or write on our Facebook wall letting us know you’ve been banned and we will follow up with you via private message.

1 Like

Hi Team,

My friend account was suspended 4days back As he is Level 8 Active candidate pls let him know why his was banned or suspended…Will he can use his old account back.Pls try to help him to retrieve back.Already he posted via localguideconnect and also Twitter Still he didn’t get any update for his account Pls help him ASAP @localguide ,@GeorgesHR, @KlaudiyaG , @NadyaPN , @MarinS , @Ivi_Ge , @MashaPS , @JavieraAu , @FelipePK , @IrrPavlova , @DeniGu , @Sorbe ,

1 Like

Hi @SanthiRamachandran ,

We have a dedicated team that is handling every inquiry coming through our social media channels.

If your friend has already reached out via Twitter by mentioning localguides@, then he’ll receive a reply and his issue will be looked into.

Thank you.

Hi Team,

Already i had posted via localguides connect two times for my friends account has been suspended 5days back we dont know why Pls help him to retrieve his back and suggest the same.

He already posted via twitter with tagged @localguides but still he didn’t get any update from anyone Kindly request you to help ASAP His Email ID: [EMAIL ID REMOVED]

@GeorgesHR , @KlaudiyaG , @NadyaPN , @MarinS , @Ivi_Ge , @MashaPS , @JavieraAu , @FelipePK , @IrrPavlova , @DeniGu

1 Like

@SanthiRamachandran as suggested, please follow the instructions as per the link given. No action will be taken here in Connect. as one needs to follows the process given. Sharing the same link again

https://www.localguidesconnect.com/t5/Help-Desk/Why-was-I-removed-from-the-Local-Guides-program/m-p/568236

3 Likes

Hi @SanthiRamachandran ,

I removed the email ID from your comment as we value everyone’s privacy. We don’t encourage you to share yours or someone else’s personal information publicly.

As @StephenAbraham already mentioned, if your friend followed the instructions provided in the link and reached out via our social media channels, his issue will be checked.

Additionally, we appreciate that you’re eager to support your friend, however, please only tag two to three Google moderators at most, thanks.

1 Like