Hello @FelipePK
Few days ago I asked to restart my sons account (Here) As per your instruction He drops a mail at and it is 6 days he didn’t receive any mail.
I want you to please help him to regain his account
Thanks
Hello @FelipePK
Few days ago I asked to restart my sons account (Here) As per your instruction He drops a mail at and it is 6 days he didn’t receive any mail.
I want you to please help him to regain his account
Thanks
Hi @ManojPatni ,
We might not have received his email. I advise him to send us it again. Once the email received, a team will look into the account, he will receive an email with some information about the investigation.
Hope you will find this information useful.
Regards.
@FelipePK
[Redacted]
He send mail 2-3 times 6 days before but no reply come till now
Hi @ManojPatni ,
I’ve redacted your post a bit. I will contact send you a private message.
Hello @FelipePK
Its been while that my son got no reply from support. Please provide other email other than . My son is eager to join local guide program again. Here his Google Maps profile Link [Redacted].
I have one more issue that I found one child who is below 18 years as he is only in 11th standard in High School. Here is his Google Maps profile link . Please take strict action towards him [Redacted].
Hi @ManojPatni ,
I have redacted your profile from the post. You might not know but we do not encourage Local Guides to share private information publicly on Connect in order to protect yours and other users’ privacy and safety. Please don’t share the Google Maps profile URL of others as well.
We only have this email address but there are other ways to contact us. Please check this post Why was I removed from the Local Guides program? for further information.