It is no longer possible to edit a comment you added to a post in How-tos on Desktop.
The initial post can be edited, but not comments. The 3-dot menu icon is simply missing.
And Yes, I did try to clear my cache to no avail.
A workaround is to use the Android app.
Cheers
I have just edited my reply on another post, with no issue.
I am on desktop, with windows 7 and Chrome
the 3 dots are visible on my side
EDIT: here the evidence
That’s an unusual problem @MortenCopenhagen
However, before concluding something as a problem, I consider the following actions routinely.
Trust, you must have tried all.
Good morning, @C_T ,
You were right. I tried the Edge browser and sure the 3 dots showed up.
Thanks
But I still can’t get the 3 dots to show up in Chrome:
a. Removing cache + cookies + restart of browser did not help
b. Removing cache + cookies + browser history + restart of browser did not help
c. Opdating to Chrome Version 79.0.3945.79 (Officiel version) (64-bit) did not help.
d. Restart of computer did not help. (PS it takes a long time to sign in to localguidesconnect.com via google with long password, 2-step and not being willing to let Edge save any passwords!)
Now what, Do you ane any suggestions, @ErmesT ?
Hello @MortenCopenhagen
Since Edge is able to show three dots, then the problem is not related to profile.
Possibly a clean uninstall (removing all the traces in the Registry) and then a fresh install may solve the problem.
Registry cleanup may be an extreme step but that clears all suspicions.
Hi @MortenCopenhagen ,
Thanks for providing much needed details to have this case checked!
For the moment, if there would be any update on your side, please do not hesitate to let us know.
I hesitate to reinstall chrome on my pc. If I lose all my bookmarks I will be in deep trouble. I use them across 3 platforms.
That’s not much of a problem @MortenCopenhagen
You can export all the bookmarks through the “Bookmarks Manager” & then import those on re-installation.
Further, I never face that problem as sync is on. The moment I sign on any new device, all bookmarks become visible there effortlessly.
Thanks @C_T ,
I will do the export as a second backup. And I will test the problem before I login into Chrome just to make sure the problem is not hidden there. I will report back.
Thanks
All right.
Now I’m ready to give reinstalling Chrome a go. Did the extra backup of bookmarks and I tested that the problem is still there in How-tos. It was. Oddly I have no problem editing my comments in the section called Idea Exchange. I will report back soon.
So now I have done the uninstall and reinstall. While doing the deinstall I was offered the choice to keep or remove browser data. I selected “Keep”. After Reinstall, all my Bookmarks showed up just perfect without using my extra backup.
But, most importantly, the bug is still there. I still don’t get the 3-dots next to my contributions under How-tos. Hmmmnnn.
I will redo the reinstall, and this time accept “clear my browser data”.
Expect more on this soon.
Hmmmmn. This time I was not given the choice to clear browser data. And the bug is still here. So I’m running out of options now. Any suggestions, @C_T , and @sonnyNg ?
Cheers
That’s intriguing @MortenCopenhagen
Nevertheless, that was not a clean uninstall.
Still, you can try the following,
Disable all extensions,
Reset all the flags through chrome://flags,
Try logging to connect through a guest mode.
And finally, if JavaScript is the culprit, verifying its update status is also important.
Since you are able to see the three dots in Edge and other users are not facing the problem, I suspect the problem is localised and necessitates these troubleshooting steps.
Thanks @C_T ,
Based on your suggestions, I first tried to disable a few (not all) my extentions. → No improvment.
Then I did resat all flags → No improvment.
Then I installed a fresh Java. → No improvment.
Then I tried in Chrome: Settings - Andvanced - Scroll all the way down - Do a reset to factory settings. It is the second to last menu item.
Then I got the 3-dot menu back. Great. But that was before logging in at Connect.
After logging in I’m happy to report that I again have the 3-dot icon and I can edit my existing replys here in How-tos.
Thanks a million for your kind help, @C_T
OH NO. Now it is gone again. All I did was turn on the following 3 extensions: Grammarly, LastPass and Add block and Google Docs Offline. I will test some more and hopefully find the culprit.
GOT IT. It is this extension that is interfering and removing my 3-dot menu:
AdBlock — best ad blocker.
After looking for quite some time I found where to make sure that Adblock leaves https://www.localguidesconnect.com/ alone.
Select Details on the extension:
Then open Estension options:
Then click Customize. Then show ads on a website or domain. Paste “https://www.localguidesconnect.com/” at the green X. Click OK! and you are done.
And now I for sure can see and use the 3-dot. I will make this post the solution. Even though I could not fix it without the kind help of @C_T .
Cheers
Congratulations on solving the problem @MortenCopenhagen
Still, one mystery remains. Why the ad blocker was interfering on only one section of Connect.
It is beyond me to know why the problem was isolated to How-tos.
It could be a new version of adblock, it could be a small change on Connect or most likely a small change in the common white/black lists. But it is surely nice to get to the bottom of this and hopefully, others can make use of this thread. I will rename it to reflect the culprit.
